Q.01
What counts as short-run?
We treat 50–5,000 units as short-run. Below 50 is sample territory; above 5,000 the offset economics start to dominate and we route the order to our Rox Packaging production line.
Short-run is its own discipline. The trade-offs that make sense for a 50,000-unit production run are the wrong trade-offs for a 500-unit pilot. We've engineered a separate path for short-run jobs — different press, different lead time, different cost structure.
Most legacy packaging vendors run all jobs through the same offset press and the same scheduling queue — meaning a 200-unit boutique brand waits behind a 50,000-unit consumer goods order. We split the work: short-run digital flows through Build A Box (our sister brand), large production through Rox Packaging. Same team, two production paths, no queue collisions.
Short-run usually means 'we need this fast.' We hold daily capacity for rush jobs and can quote 3–5 day production turnaround on most digital orders if art is print-ready. 70,000 mailer boxes to Alaska in 10 days is on our record — we don't mind hard deadlines.
We treat 50–5,000 units as short-run. Below 50 is sample territory; above 5,000 the offset economics start to dominate and we route the order to our Rox Packaging production line.
Yes, but only if (1) art is print-ready, (2) the substrate is in stock, and (3) we have press capacity that week. We won't promise it without those three confirmed. Send the spec and we'll tell you honestly.
Setup time is a fixed cost that doesn't scale. A 100-unit run pays for the same press setup as a 1,000-unit run. The per-unit price drops sharply between 500 and 5,000 — that's the inflection point where offset starts to beat digital.
Yes. Plotter cuts and digital printed samples are quoted separately and ship in 3–5 days. Recommended on any order over $5,000 — it costs less than recutting tooling on a bad dieline.
Yes. Common for trade-show + warehouse splits, retailer DC + brand HQ, etc. No upcharge for 1–3 ship-tos; >3 we add a small handling fee.
Volume, dimensions, material, delivery window. An actual engineer reviews every RFQ — not a chatbot, not a sales script. Reply within 24 hours, every time.
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